Pause Telephone Support – Update from the Children’s Society

Pause offers mental health support to people under 25 years living in Birmingham and registered with a GP in the city. In response to Covid-19 the charity has issued this statement:

  • Our Digbeth drop-in service has closed until further notice, but we are operating a temporary telephone service in its place.
  • We are offering a call back service for young people under 25 years of age, who have a Birmingham GP.
  • We are also supporting families with Birmingham GPs who want support around a child/young person under 25 years of age.
  • Our calls offer brief interventions including a listening ear, self-help strategies and skills/techniques for managing difficult situations and feelings.
  • Our opening hours are 10-6, seven days a week.

Need someone to talk to? Struggling to cope with feelings?  Pause is here for you.

We offer a non-judgemental listening ear, self-help strategies plus skills for managing difficult situations and feelings.

If young people or parents wish to access our service, we ask that they drop us an email on or call 0207 841 4470 and we will arrange for one of our friendly team to call them back.

For more information check out this website.