Following the closure of Boots in Moseley

“Please make sure that your GP’s surgery understands that Moseley Boots has closed. I recently had a prescription sent to Boots in Moseley even though the GP and I both knew that the branch had closed. It took a couple of days to sort out – by giving the pharmacist at Kings Heath my NHS number so that he could retrieve the prescription. When he did retrieve it, he didn’t stock the medication and had to order it, causing further delay and frustration.”