General Information

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Business (non-food)
Activities, Health & Well-being.
> Displaying latest 5 General Information News below, with links to other pages below the articles.

Banks warning customers about scams

Banks are issuing a warning to customers about new scams.
Here’s an example: “With the ongoing coronavirus (COVID-19) situation, criminals are playing on people’s confusion to try new scams. Many claim to offer services and products relating to COVID-19, to trick innocent customers into parting with personal information and their money. So here are some tips to help you avoid becoming a victim.
Scams to look out for:
Purchase scams offer protective equipment, sanitising products and other desirable goods for sale, that you will never receive. Be careful paying for anything via bank transfer and only buy goods from reputable companies that you know and trust.
Smishing is sending text messages that appear to come from a trustworthy source like the UK government or even your own doctor which try to steal personal or financial information. If you doubt the text’s authenticity, don’t click links. Visit the Government website to check any information given. Verify an organisation’s phone number from their website or from old printed correspondence.
Phishing is sending emails which try to make you divulge sensitive personal or financial information. They may appear to be COVID-19 tax refunds, reimbursements from travel bookings, safety advice via email and even donation requests. Fraudsters will try to make you click on links that aren’t safe. So think before you click. If in doubt, then don’t click. And don’t open any attachments from senders that you don’t know. If you’re still worried, talk to family, friends or someone else you trust.
Vishing is unsolicited phone calls. Always be suspicious of ‘cold-callers’. Don’t be afraid to challenge them or hang up if you can’t verify the caller. Banks, police etc. will never ask for security information, so never give out personal details. If you’re concerned, call the organisation back on the number listed on their website, ideally on a different phone as criminals can sometimes keep the line open. Or if it’s your bank, use the number on the back of your card.
What to do if you’ve been caught out
If you think you’ve been a victim of fraud or given away more information than you wanted to, please contact us as soon as possible. It’s better to be safe than sorry and our Partners will be happy to help you.”


Birmingham City Council updates

Birmingham City Council’s  coronavirus advice website continues to be updated.  In addition, you can sign up to receive email updates.

If you click on the Affected Council Services you will see that one change is that all the tips (Lifford Lane, Tyseley etc) have been closed until further notice and all places in parks where the ability to stay 2m apart might be compromised have been closed.  Garden waste will still be collected but it will be mixed in with general waste in order to keep services reliable.

A message has been sent from Birmingham City Council (click to see the full text). The letter concerns “the impact COVID-19 is having on the economy. Birmingham City Council would like to ensure our residents are fully aware of all of the financial support which is being made available through the Government…….. We will issue a weekly update with details of any grants or relief which business can apply for with links to the relevant sources of information.” There are sections in today’s message for employees and the self-employed and about benefits and financial support.


Keep washing your hands – video

Make sure you keep washing your hands and help us make a video!
Could you help us make a little video to encourage people to wash their hands thoroughly?
We were inspired by this video by The Buffalo Skinners, released to promote their great new single, Washing My Hands.
Lovely folk that they are, they’ve given us permission to use their song for our soundtrack!
Make a film, following The Buffalo Skinners’ hand washing routine, and send it to us. We’ll include short clips from as many as we can to make our own video. Follow the instructions in our four graphics on this PDF. Thank you!


Trading Standards advice on being ‘scam aware’

Trading Standards are advising us to be aware of a number of coronavirus related scams.
Police have also been warning about scam messages, including:
“You have been out of your house 3 times today, you are in breach of Government Guidelines, your £30 fine will be automatically added to your bill”.
“We would like to inform you that you have been recorded as leaving your home on 3 occasions yesterday. A fine of £35 has been added to your account. For further information please visit Protect the NHS.”


West Midlands Police – WMNow

If you wish to receive email updates from West Midlands Police  you can sign up here.
The emails include updates on crime, local news, appeals and safety advice and are a mixture of details affecting your immediate neighbourhood (based on your postcode) and more general advice.