Barclays Bank support for elderly customers

“I was phoned some time ago by Barclays in Kings Heath by someone checking on their elderly customers, asking if there was anything they could do to help. I said I was concerned about running out of cash during the lockdown. They said I could contact their foreign exchange department and order sterling to be delivered to my home (Telephone: 0345 072 2222 option 1). I tried this out last week and it worked very well. There was no charge for this service.”

If other banks offer this service, please let us know so we can share the information.